Legal Notices (Act on Specified Commercial Transactions)

Business Information

Seller

PUREWELLS Japan

Chief Operating Officer

Tomoko Kojima

Location

8F Wind Ebisu Bldg., 2-4-8 Ebisu Nishi, Shibuya-ku, Tokyo 150-0021

Phone Number

To be announced soon

Email Address

info.jp@wacandy.com

Sales URL

https://wacandyshop.com

Manufacturing & Brand Management

Country of Manufacture

Japan

Manufacturer

Iwai Seika Co., Ltd. (Uji City, Kyoto Prefecture)

Brand Development & Supervision

PUREWELLS LLC (Oman)

Domestic Sales & Brand Management in Japan

PUREWELLS Japan

※This product is a genuine O[wa] product sold in Japan, manufactured in Kyoto under strict quality and hygiene control.

Selling Price

Product Price

Prices listed on each product page (inclusive of consumption tax)

Additional Charges Beyond Product Price

Shipping Fee

Shipping fees vary depending on the delivery region.
Details will be automatically calculated and displayed at checkout.
※Separate charges apply for Hokkaido, Okinawa, and remote islands.

Bank Transfer Fee

To be borne by the customer

Payment Methods

Payment Methods

PayPay / Bank Transfer / Credit Card

Payment Timing

At the time of order

Product Delivery Time

Shipping Lead Time

Products will be shipped within 2-3 business days after order confirmation.

Returns, Exchanges, and Cancellations

Principle

Due to the nature of food products, we do not accept returns, exchanges, or cancellations due to customer convenience.

In Case of Defective Products or Incorrect Delivery

If there is a defect, damage, or incorrect delivery of the product, please contact us by email within 7 days of product arrival. After confirming the details, we will arrange for an exchange or refund.

Handling of Defective Products

Contact Method

Please contact us at the email address above (jp.info@wacandy.com) within 7 days of product arrival.

Response

After confirmation, we will guide you on how to return or exchange the product.

Return Shipping Cost

We will bear the return shipping costs for defective products.

Food Labeling

Product Name

O[wa] Luxury Frankincense Candy

Ingredients

Granulated sugar (domestically produced), starch syrup, frankincense (from Oman), pink rock salt

Net Content

4g per piece (Please check each product page for the number of pieces per product)

Best Before Date

1 year from manufacturing

Storage Method

Store away from direct sunlight, high temperatures, and high humidity.

Nutritional Information (per bag)

99 kcal

Manufacturer

Iwai Seika Co., Ltd. (Uji City, Kyoto Prefecture)

※The food labeling on the product label is created by the manufacturer after consultation with the public health center.